24/7 NOC Support
Managed Infrastructure Services
Let our engineers run your infrastructure. Proactive monitoring, security hardening, patch management, and performance optimization. You focus on your product; we keep your servers healthy.
- 24/7NOC staffed
- 15 minCritical response
- ITILAligned
- ISO 27001
- 99.99% SLA
What we manage
24/7 Monitoring
CPU, memory, disk, network — all monitored every 60s. Alerts routed to our NOC.
Security Hardening
CIS benchmarks, fail2ban, firewall rules, SSH hardening, vulnerability scanning.
Patch Management
OS and software updates tested and applied on schedule. No surprise reboots.
Performance Tuning
Query optimization, kernel tuning, caching layer setup. Monthly performance reports.
Management tiers
Managed Pro
+€149/mo
- 24/7 monitoring + proactive
- OS patches (weekly)
- Security hardening
- 8 hr/mo admin tasks
- Dedicated NOC contact
Managed Enterprise
Custom
- All Pro features
- Custom SLA (15-min response)
- Architecture consulting
- Unlimited admin tasks
- Named account manager
Managed Services FAQ
01Can I add managed services to an existing server?
Yes. Managed services can be added to any Zenix dedicated server or VPS at any time. Onboarding takes 1-2 business days.
02What's your response time SLA?
Critical incidents (server down, security breach): 15-minute response. High severity: 1 hour. Standard: 4 hours business days. Enterprise customers get custom SLAs.
03Do you support my software stack?
We support LAMP/LEMP, Node.js, Python, Ruby, Java, .NET, Docker/Kubernetes, PostgreSQL, MySQL, Redis, Elasticsearch, and more. Contact us for custom stacks.
04Can I retain root/admin access?
Yes. You always retain full access. Our managed service is additive — we work alongside you, not instead of you.
Ready to hand over the ops?
Our engineers take care of your infrastructure so you can focus on your business.